Privacy Policy

Introduction

City Parking is committed to protecting the privacy and security of your personal data. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you interact with our services, websites, applications, and other technologies.

By using our services, you consent to the practices described in this Privacy Statement. If you do not agree, please refrain from using our services.

Information We Collect

We may collect the following types of information:

Personal Information

• Name, email address, phone number, and other contact details.
• Payment and billing information (where applicable).
• Identification and authentication data (e.g., usernames, passwords).

Technical & Usage Data

• IP addresses, device identifiers, browser type, and operating system.
• Cookies, web beacons, and tracking technologies.
• Log data (e.g., access times, pages viewed, interactions with our services).

Other Data

• Information voluntarily provided through surveys, feedback forms, or customer support.
• Aggregated or anonymized data for analytics and improvement purposes.

How We Use Your Information

We process your data for the following purposes:

• To provide, maintain, and improve our services.
• To authenticate users and ensure security.
• To communicate with you (e.g., updates, support, marketing).
• To analyze trends and enhance user experience.
• To comply with legal obligations and prevent fraud.

How We Share Your Information

We may share your data with:

• Service Providers: Third-party vendors assisting in operations (e.g., cloud hosting, payment processors).
• Legal & Regulatory Authorities: When required by law or to protect our rights.
• Business Transfers: In case of mergers, acquisitions, or asset sales.
• With Your Consent: Where explicitly permitted by you.

We do not sell your personal data to third parties.

Data Security

We implement industry-standard security measures, including encryption, access controls, and regular audits, to protect your data from unauthorized access, loss, or misuse.

Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to processing.
• Withdraw consent (where applicable).
• Request data portability.

To exercise these rights, contact us at [Privacy Contact Email].

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance functionality and analyze usage. You can manage preferences through your browser settings.

International Data Transfers

Our operations are confined within Zimbabwe. No international Data transfers will occur.

Retention of Data

We retain personal data only as long as necessary for the purposes outlined or as required by law.

Children’s Privacy

Our services are not intended for individuals under the age of 18 years. We do not knowingly collect data from children without parental consent.

Changes to This Privacy Statement

We may update this Privacy Statement periodically. The latest version will be posted on our website with the effective date.